What are the requirements to create an account?

Currently, Second Dimension can only service clients residing in the United States. To be eligible, you must meet the following requirements listed below.

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You must be at least 18 years old.

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You must be a citizen or permanent legal resident of the United States with a valid Social Security Number.

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Your primary residence must be in one of our supported jurisdictions.

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You must have a valid government photo ID such as a dSecond Dimension’s license. If your dSecond Dimension’s license is issued by a state not consistent with the state of your primary residence, we may ask for further documentation.

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If you meet all of these conditions, you can go ahead and create an account. Once your information has been verified by us.

 

Does Second Dimension plan to support any other digital assets?

In short, no.

Our team and infrastructure are both hyper-focused on Bitcoin. From a technical perspective, this allows us to quickly support the newest protocol features on both the base layer, the Lightning Network, and any layer that may be built in the future. From an organizational perspective, this positions us to push Bitcoin forward by pioneering novel bitcoin consumer and institutional products and contributing back to the ecosystem with open source software.

 

Which jurisdictions are currently supported by Second Dimension?

Currently, Second Dimension can only service clients residing in the United States. To be eligible, your primary residence must be one of our approved states or territories.

We can currently support any US state except:

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New York

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Nevada

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The following US territories are supported:

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Puerto Rico

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Armed Forces Pacific

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Armed Forces Americas

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Armed Forces Europe

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  How do I contact Second Dimension's support team?

  We're here to help. Our Help Center contains answers to the most frequently asked questions. Alternatively, you can always reach us in the following ways during the hours listed below:

  Business hours

  Monday - Thursday

  9:00 AM – 7:00 PM ET

  Friday

  9:00 AM – 5:00 PM ET

  You can reach us in the following ways:

  Email: support SecondDimension46.com

  Outside of business hours you can email us for assistance and we will follow up within 24 hours.

  Call us to speak with a Client Services Representative.

  Legal correspondence should be sent to support Second Dimension46.com. Any subpoena or law enforcement request should be sent to support Second Dimension46.com.