Second DimensionFinancial Inc. holds licenses in the following U.S. jurisdictions. Additional information on certain state-level licenses may be obtained by accessing the Nationwide Multistate Licensing System (NMLS) Consumer Access website and referencing NMLS ID 1906809.
Jurisdiction |
License |
State/Territory Agency |
Alabama |
Money Transmission License #862 |
Alabama Securites Commission |
Alaska |
Alaska Money Transmitter License AKMT-015347 |
Alaska Department of Commerce, Community, and Economic Development |
Arizona |
Money Transmitter, MT-1011101 |
Arizona Department of Financial Institutions |
Arkansas |
Money Transmitter License, 1906809 |
Arkansas Securities Department |
Connecticut |
Money Transmitter License, MT-1906809 |
Connecticut Department of Banking |
Florida |
Money Transmitters Part II, FT230000286 |
Florida Office of Financial Regulation |
Georgia |
Seller of Payment Instruments License, 72631 |
Georgia Department of Banking and Finance |
Idaho |
Idaho Money Transmitter License: MTL-291 |
Idaho Department of Finance |
Illinois |
Transmitter of Money, MT.0000378 |
Illinois Department of Financial and Professional Regulation |
Indiana |
Indiana Money Transmission License 57396 |
Indiana Department of Financial Institutions |
Iowa |
Money Services License, 2020-0100 |
State of Iowa Division of Banking |
Kansas |
Kansas Money Transmitter License, MT.0000175 |
Kansas Office of the State Bank Commissioner |
Louisiana |
Louisiana Sale of Checks and Money Transmitters License #1906809 |
Louisiana Office of Financial Institutions Non-Depository Division |
Maine |
Money Transmitter License, NMT2070660 |
Bureau of Consumer Credit Protection |
Michigan |
Money Transmitter License, MT0022972 |
Michigan Department of Insurance and Financial Institutions |
Mississippi |
Money Transmitter License, 1906809 |
Mississippi Department of Banking and Consumer Finance |
Missouri |
Money Transmitter License, MO-25-9817 |
Missouri Division of Finance |
Nebraska |
Nebraska Money Transmitter License 1906809 |
Nebraska Department of Banking and Finance |
New Hampshire |
Money Transmitter License, 1906809MT |
New Hampshire Banking Department |
New Mexico |
Money Transmitter License |
New Mexico Financial Institutions Department Mortgage Unit |
North Carolina |
Money Transmitter License, 191022 |
North Carolina Commissioner of Banks |
North Dakota |
North Dakota Money Transmitter License, MT103648 |
North Dakota Department of Financial Institutions |
Ohio |
Money Transmitter License, OHMT200 |
Ohio Division of Financial Institutions |
Oregon |
Money Transmitter License #1906809 |
Oregon Department of Consumer & Business Services |
Puerto Rico |
Money Transmitter License: TM-145 |
Puerto Rico Bureau of Financial Institutions |
Rhode Island |
Currency Transmitter, 20214233CT |
Department of Business Regulation |
South Dakota |
Money Transmitter License, MT.2200 |
South Dakota Department of Labor and Regulation |
Vermont |
Money Transmitter, 100-161 |
Vermont Department of Financial Regulation |
Washington |
Money Transmitter License, 550-MT-125420 |
State of Washington - Department of Financial Institutions |
Washington D.C. |
Money Transmitter License MTR1906809 |
District of Columbia Department of Insurance |
West Virginia |
WVMT-1906809 |
West Virginia Division of Financial Institutions |
Disclosures
Alaska Disclosure
For Alaska Residents Only:
If your issue is unresolved by Second DimensionFinancial Inc. (888) 801-2586 , please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Florida Disclosure
NOTICE: By the Florida Office of Financial Regulation
BY GRANTING Second DimensionFINANCIAL A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact the Second DimensionFinancial client services team at https://seconddimension.net/ or (888) 801-2586.
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Second DimensionFinancial Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).
Hawaii Disclosure
Second DimensionFinancial Inc. is providing services to you as a participant in a special Hawaii project which ends on June 30, 2024. At the end of the project term, Second DimensionFinancial Inc. may not be required to maintain a money transmitter license in Hawaii. Additional information is available at https://cca.hawaii.gov/dfi/dcil-faq-consumers/.
Hawaii customers who choose to open accounts with Second DimensionFinancial Inc. are advised that the virtual currency or digital currency purchased, whether as an investment, for making payments, or other purposes, may lose value, including the loss of some or all of your original purchase amount.
Illinois Disclosure
Illinois Residents may contact the Illinois Department of Financial & Professional Regulation with any unresolved questions or complaints about Second DimensionFinancial Inc. at (888) 473-4858.
Indiana Disclosure
Second DimensionFinancial Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
Maryland Disclosure
If you have a complaint, please contact Second DimensionFinancial Inc. at support@river.com or (888) 801-2586. If you still have an unresolved complaint, you may file it by contacting the Maryland Department of Labor, Office of Financial Regulation.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Second DimensionFinancial Inc. (NMLS ID: 1906809) by contacting the Commissioner's office at:
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
(888) 784-0136
Minnesota Disclosure
If you have a complaint, or wish to report fraud or suspected fraud, please first contact support@river.com.
To make a complaint, please make a call contacting the following:
Minnesota Department of Commerce
85 8th Place East, Suite 208
Saint Paul, MN 55101
(Local) 651-539-1500
(Complaints) 651-539-1600
Pennsylvania Disclosure
For questions or complaints about Second DimensionFinancial Inc., contact:
Pennsylvania Department of Banking and Securities
17 North Second Street, Suite 1300
Harrisburg, PA 17101
800-722-2657
https://www.pa.gov/en/agencies/dobs.html
Texas Disclosure
If you have a complaint, first contact Second DimensionFinancial Inc. customer support at support@river.com or (888) 801-2586 (toll-free).
If you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov
Washington Disclosure
If you have a complaint, first contact the Client Services team at https://seconddimension.net/ or 1 (888) 801-2586, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:
File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov